We get calls from managers about this all the time. A high performer in the company is behaving badly, and you have tried every technique in your management tool kit (and then some) to reign him in. Nothing seems to work. Typically, this guy is critical to the success of the company, and you Read more
workplace communication
Research now shows what we intuitively know to be true – that effective management is closely related to emotional intelligence (EQ). In fact, when one researcher evaluated the emotional intelligence of hundreds of people at work, he found that 90% of the top performers rated high in emotional intelligence. Emotionally intelligent leadership has been shown Read more
To many of us, what is most shocking about the recent events involving Matt Lauer, Charlie Rose, Kevin Spacey, Harvey Weinstein, Bill Reilly is not the pervasive sexual harassment that has occurred for years and been ignored. But rather the abrupt shift in perception that this behavior is unacceptable, inappropriate and will not be tolerated Read more
Everyone knew that Lisa and Colin had something going on. Most of the time, they behaved very professionally, and in a meeting no one would have suspected that they were seeing each other. But there were the furtive glances exchanged in the lunchroom, hands brushing against each other in the elevator, and leaving within Read more
Effective communication in the workplace solves many issues before they turn into unhealthy conflict that disrupts teamwork. Unhealthy conflict can arise when communication breaks down within any size organization or team. And, when interpersonal conflict arises, people are unhappy on the job. Here are some simple ways to communicate more effectively to help your team Read more